.page-faq {
  --faq-index-w: 232px;
  --faq-gap: 20px;
  background: var(--bg);
  color: var(--text);
  overflow-x: hidden;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 32px 0 48px;
  border-bottom: 1px solid var(--line);
  background:
    radial-gradient(115% 88% at 92% 4%, rgba(232, 180, 90, 0.16), transparent 60%),
    radial-gradient(95% 82% at 4% 98%, rgba(31, 107, 67, 0.30), transparent 62%),
    var(--ink-900);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 40px;
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__copy {
  min-width: 0;
}

.page-faq .breadcrumb {
  margin-bottom: 22px;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 0;
  font-size: clamp(32px, 8vw, 68px);
  line-height: 1.12;
  font-weight: 900;
  letter-spacing: -0.02em;
  max-width: 18ch;
}

.page-faq .faq-hero .lede {
  margin-top: 20px;
  max-width: 60ch;
  color: var(--text-dim);
  font-size: var(--fs-base);
  line-height: 1.8;
}

.page-faq .faq-steps {
  list-style: none;
  margin: 34px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}

.page-faq .faq-step {
  position: relative;
  padding: 18px 18px 18px 20px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-left: 2px solid var(--line-gold);
  border-radius: var(--radius-sm);
}

.page-faq .faq-step__num {
  display: block;
  color: var(--gold-500);
  font-size: var(--fs-xs);
  letter-spacing: 0.16em;
}

.page-faq .faq-step__title {
  margin: 8px 0 6px;
  font-size: var(--fs-md);
  font-weight: 700;
  line-height: 1.3;
}

.page-faq .faq-step__text {
  margin: 0;
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.7;
}

.page-faq .faq-hero__aside {
  position: relative;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 22px;
  padding: 24px;
  border-radius: var(--radius-lg);
  background: linear-gradient(160deg, rgba(30, 36, 43, 0.9), rgba(11, 13, 16, 0.6));
  border: 1px solid var(--line);
}

.page-faq .faq-orb {
  position: relative;
  height: 108px;
  border-radius: var(--radius-md);
  overflow: hidden;
  background:
    radial-gradient(70% 120% at 22% 30%, rgba(232, 180, 90, 0.42), transparent 62%),
    radial-gradient(90% 130% at 88% 84%, rgba(61, 220, 132, 0.34), transparent 60%),
    var(--ink-800);
}

.page-faq .faq-orb__ring {
  position: absolute;
  inset: 18px auto auto 22px;
  width: 62px;
  height: 62px;
  border-radius: 50%;
  border: 2px solid rgba(244, 239, 230, 0.28);
}

.page-faq .faq-orb__light {
  position: absolute;
  right: 26px;
  bottom: 24px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--status-green);
  box-shadow: 0 0 0 6px rgba(61, 220, 132, 0.16), 0 0 22px rgba(61, 220, 132, 0.5);
  animation: faq-breathe 3s ease-in-out infinite;
}

@keyframes faq-breathe {
  0%, 100% { opacity: 0.72; transform: scale(0.92); }
  50% { opacity: 1; transform: scale(1.06); }
}

.page-faq .faq-facts {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-fact {
  display: grid;
  grid-template-columns: 54px minmax(0, 1fr);
  gap: 12px;
  align-items: baseline;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-fact:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-fact__num {
  color: var(--gold-300);
  font-size: var(--fs-lg);
  font-weight: 700;
  line-height: 1;
}

.page-faq .faq-fact__label {
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.65;
}

/* ---------- 通用分区 ---------- */
.page-faq .faq-section {
  padding: 52px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin-bottom: 28px;
}

.page-faq .faq-head__num {
  display: inline-block;
  color: var(--gold-500);
  font-size: var(--fs-sm);
  letter-spacing: 0.18em;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--line-gold);
  width: 100%;
}

.page-faq .faq-head__lede {
  margin: 12px 0 0;
  max-width: 62ch;
  color: var(--text-dim);
  font-size: var(--fs-base);
  line-height: 1.8;
}

/* ---------- 01 问题分组 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
}

.page-faq .faq-index {
  padding: 18px;
  border-radius: var(--radius-md);
  background: var(--surface);
  border: 1px solid var(--line);
}

.page-faq .faq-index__title {
  margin: 0 0 12px;
  color: var(--mist);
  font-size: var(--fs-xs);
  letter-spacing: 0.24em;
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-faq .faq-index__link {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 12px;
  color: var(--text);
  font-size: var(--fs-sm);
  text-decoration: none;
  border-left: 2px solid transparent;
  border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
  transition: background var(--dur) var(--ease), border-color var(--dur) var(--ease), color var(--dur) var(--ease);
}

.page-faq .faq-index__link .mono {
  color: var(--gold-500);
  font-size: var(--fs-xs);
  min-width: 14px;
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  background: var(--surface-2);
  border-left-color: var(--gold-500);
  color: var(--gold-300);
  outline: none;
}

.page-faq .faq-index__hint {
  margin: 16px 0 0;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  color: var(--text-dim);
  font-size: var(--fs-xs);
  line-height: 1.7;
}

.page-faq .faq-groups {
  min-width: 0;
  display: grid;
  gap: 26px;
}

.page-faq .faq-group__title {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 12px;
  font-size: var(--fs-base);
  font-weight: 700;
  color: var(--gold-300);
  letter-spacing: 0.02em;
}

.page-faq .faq-group__title .mono {
  color: var(--gold-500);
  font-size: var(--fs-xs);
  letter-spacing: 0.14em;
}

.page-faq .faq-item {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  margin-bottom: 10px;
  overflow: hidden;
  transition: border-color var(--dur) var(--ease), background var(--dur) var(--ease);
}

.page-faq .faq-item[open] {
  border-color: var(--line-gold);
  background: var(--surface-2);
}

.page-faq .faq-item__q {
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: 16px 44px 16px 18px;
  font-size: var(--fs-base);
  font-weight: 600;
  line-height: 1.5;
  color: var(--text);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::after {
  content: "+";
  position: absolute;
  right: 18px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: var(--fs-md);
  color: var(--gold-500);
  transition: transform var(--dur) var(--ease);
}

.page-faq .faq-item[open] .faq-item__q::after {
  content: "−";
}

.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--gold-500);
  outline-offset: -2px;
}

.page-faq .faq-item__a {
  padding: 0 18px 18px;
  animation: faq-slide 260ms var(--ease) both;
}

@keyframes faq-slide {
  from { opacity: 0; transform: translateY(-6px); }
  to { opacity: 1; transform: translateY(0); }
}

.page-faq .faq-item__a p {
  margin: 0;
  padding-top: 14px;
  border-top: 1px solid var(--line-gold);
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.85;
}

.page-faq .faq-item__a .link {
  color: var(--gold-300);
}

/* ---------- 02 状态流程 ---------- */
.page-faq .status-flow {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .status-flow__node {
  position: relative;
  padding: 26px 18px 18px;
  border-radius: var(--radius-md);
  background: var(--surface);
  border: 1px solid var(--line);
  border-top: 2px solid var(--line-strong);
}

.page-faq .status-flow__node--gold { border-top-color: var(--gold-500); }
.page-faq .status-flow__node--green { border-top-color: var(--status-green); }
.page-faq .status-flow__node--gold3 { border-top-color: var(--gold-300); }
.page-faq .status-flow__node--mist { border-top-color: var(--mist); }

.page-faq .status-flow__dot {
  position: absolute;
  top: -7px;
  left: 18px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--gold-500);
  box-shadow: 0 0 0 4px rgba(232, 180, 90, 0.14);
}

.page-faq .status-flow__node--green .status-flow__dot {
  background: var(--status-green);
  box-shadow: 0 0 0 4px rgba(61, 220, 132, 0.14);
}

.page-faq .status-flow__node--gold3 .status-flow__dot {
  background: var(--gold-300);
  box-shadow: 0 0 0 4px rgba(242, 212, 155, 0.14);
}

.page-faq .status-flow__node--mist .status-flow__dot {
  background: var(--mist);
  box-shadow: 0 0 0 4px rgba(154, 163, 173, 0.14);
}

.page-faq .status-flow__name {
  display: block;
  font-size: var(--fs-md);
  font-weight: 700;
  color: var(--text);
  letter-spacing: 0.02em;
}

.page-faq .status-flow__text {
  margin: 10px 0 0;
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.78;
}

.page-faq .faq-figure {
  margin: 26px 0 0;
}

.page-faq .faq-flow-notes {
  margin-top: 22px;
  display: grid;
  gap: 12px;
}

.page-faq .faq-flow-notes__item {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin: 0;
  padding: 14px 16px;
  background: var(--ink-800);
  border-left: 2px solid var(--line-gold);
  border-radius: var(--radius-sm);
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.7;
}

/* ---------- 03 编号查询 ---------- */
.page-faq .faq-lookup-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 26px;
}

.page-faq .lookup {
  padding: 22px;
  border-radius: var(--radius-md);
  background:
    linear-gradient(150deg, rgba(232, 180, 90, 0.10), rgba(11, 13, 16, 0.2) 58%),
    var(--ink-800);
  border: 1px solid var(--line-gold);
}

.page-faq .lookup__label {
  margin: 0 0 10px;
  color: var(--gold-300);
  font-size: var(--fs-xs);
  letter-spacing: 0.2em;
}

.page-faq .lookup__field {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 14px 16px;
  border-radius: var(--radius-sm);
  background: var(--ink-900);
  border: 1px solid var(--line-strong);
}

.page-faq .lookup__value {
  color: var(--gold-300);
  font-size: var(--fs-md);
  letter-spacing: 0.08em;
}

.page-faq .lookup__caret {
  width: 2px;
  height: 20px;
  background: var(--status-green);
  animation: faq-caret 1.2s steps(1) infinite;
}

@keyframes faq-caret {
  0%, 49% { opacity: 1; }
  50%, 100% { opacity: 0; }
}

.page-faq .lookup__tip {
  margin: 10px 0 0;
  color: var(--mist);
  font-size: var(--fs-xs);
  line-height: 1.7;
}

.page-faq .lookup__result {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.page-faq .lookup__row {
  display: grid;
  grid-template-columns: 86px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  padding: 10px 0;
  border-bottom: 1px dashed var(--line);
}

.page-faq .lookup__row:last-child {
  border-bottom: 0;
}

.page-faq .lookup__row dt {
  color: var(--mist);
  font-size: var(--fs-xs);
}

.page-faq .lookup__row dd {
  margin: 0;
  color: var(--text);
  font-size: var(--fs-sm);
  word-break: break-all;
}

.page-faq .faq-devia__title {
  margin: 0 0 16px;
  font-size: var(--fs-lg);
  font-weight: 700;
  line-height: 1.35;
}

.page-faq .faq-devia__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-devia__item {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr);
  gap: 12px;
  padding: 16px;
  background: var(--surface);
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
}

.page-faq .faq-devia__num {
  color: var(--cinnabar);
  font-size: var(--fs-xs);
  letter-spacing: 0.1em;
  padding-top: 4px;
}

.page-faq .faq-devia__item h4 {
  margin: 0 0 6px;
  font-size: var(--fs-base);
  font-weight: 700;
  line-height: 1.4;
}

.page-faq .faq-devia__item p {
  margin: 0;
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.75;
}

.page-faq .faq-devia__foot {
  margin: 18px 0 0;
  padding: 14px 16px;
  border-left: 2px solid var(--gold-500);
  background: var(--ink-800);
  border-radius: var(--radius-sm);
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.75;
  word-break: break-all;
}

.page-faq .faq-devia__foot .mono {
  color: var(--gold-300);
}

/* ---------- 04 入口路径 ---------- */
.page-faq .faq-entry-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 26px;
}

.page-faq .entry-path {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-faq .entry-path__item {
  position: relative;
  padding: 0 0 22px 26px;
  border-left: 1px solid var(--line-gold);
}

.page-faq .entry-path__item:last-child {
  padding-bottom: 0;
  border-left-color: transparent;
}

.page-faq .entry-path__item::before {
  content: "";
  position: absolute;
  left: -5px;
  top: 6px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--gold-500);
}

.page-faq .entry-path__step {
  display: block;
  color: var(--mist);
  font-size: var(--fs-xs);
  letter-spacing: 0.16em;
  margin-bottom: 6px;
}

.page-faq .entry-path__item h3 {
  margin: 0 0 6px;
  font-size: var(--fs-md);
  font-weight: 700;
  line-height: 1.35;
}

.page-faq .entry-path__item p {
  margin: 0;
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.8;
}

.page-faq .faq-entry-cta {
  margin: 28px 0 0;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 05 板块导览 ---------- */
.page-faq .board-grid {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .board-card {
  position: relative;
  padding: 20px 18px;
  border-radius: var(--radius-md);
  background: var(--surface);
  border: 1px solid var(--line);
  transition: border-color var(--dur) var(--ease), transform var(--dur) var(--ease);
}

.page-faq .board-card:nth-child(3n + 1) {
  border-top-left-radius: var(--radius-lg);
}

.page-faq .board-card:hover {
  border-color: var(--line-gold);
  transform: translateY(-2px);
}

.page-faq .board-card__num {
  display: block;
  color: var(--gold-500);
  font-size: var(--fs-xs);
  letter-spacing: 0.18em;
  margin-bottom: 12px;
}

.page-faq .board-card__title {
  margin: 0 0 8px;
  font-size: var(--fs-base);
  font-weight: 700;
  line-height: 1.4;
}

.page-faq .board-card__text {
  margin: 0;
  color: var(--text-dim);
  font-size: var(--fs-sm);
  line-height: 1.75;
}

/* ---------- 06 转人工 ---------- */
.page-faq .faq-support {
  border-bottom: 0;
  padding-bottom: 40px;
}

.page-faq .faq-support__panel {
  padding: 26px 20px;
  border-radius: var(--radius-lg);
  background:
    radial-gradient(120% 100% at 96% 0%, rgba(232, 180, 90, 0.16), transparent 58%),
    radial-gradient(100% 90% at 0% 100%, rgba(31, 107, 67, 0.34), transparent 60%),
    var(--ink-800);
  border: 1px solid var(--line-gold);
}

.page-faq .faq-support__copy h2 {
  margin: 14px 0 0;
}

.page-faq .faq-support__copy p {
  margin: 16px 0 0;
  max-width: 60ch;
  color: var(--text-dim);
  font-size: var(--fs-base);
  line-height: 1.8;
}

.page-faq .faq-support__hint {
  font-size: var(--fs-sm) !important;
}

.page-faq .faq-support__hint .link {
  color: var(--gold-300);
}

.page-faq .support-list {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-faq .support-list__row {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 4px;
  padding: 16px 0;
  border-top: 1px solid var(--line);
}

.page-faq .support-list__key {
  color: var(--mist);
  font-size: var(--fs-xs);
  letter-spacing: 0.12em;
}

.page-faq .support-list__value {
  color: var(--text);
  font-size: var(--fs-md);
  font-weight: 600;
  word-break: break-all;
}

.page-faq .support-list__value.mono {
  color: var(--gold-300);
}

.page-faq .support-list__note {
  color: var(--text-dim);
  font-size: var(--fs-xs);
  line-height: 1.7;
}

.page-faq .faq-support__cta {
  margin: 22px 0 0;
}

/* ---------- 快捷跳转 ---------- */
.page-faq .quick-jump {
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 40;
  padding: 10px 16px;
  border-radius: 999px;
  background: var(--cinnabar);
  color: var(--paper);
  font-size: var(--fs-sm);
  font-weight: 700;
  text-decoration: none;
  box-shadow: 0 8px 22px rgba(0, 0, 0, 0.45);
}

.page-faq .quick-jump:hover,
.page-faq .quick-jump:focus-visible {
  background: var(--gold-500);
  color: var(--ink-900);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero {
    padding: 44px 0 60px;
  }

  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .status-flow {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .board-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-head {
    grid-template-columns: 64px minmax(0, 1fr);
    gap: 20px;
    align-items: start;
  }

  .page-faq .faq-head__num {
    border-bottom: 0;
    padding-bottom: 0;
    writing-mode: horizontal-tb;
  }

  .page-faq .support-list__row {
    grid-template-columns: 110px minmax(0, 1fr);
    align-items: baseline;
    column-gap: 18px;
  }

  .page-faq .support-list__note {
    grid-column: 2;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(280px, 0.75fr);
    gap: 48px;
    align-items: start;
  }

  .page-faq .faq-hero__aside {
    position: sticky;
    top: calc(var(--header-h) + 20px);
  }

  .page-faq .faq-section {
    padding: 68px 0;
  }

  .page-faq .faq-layout {
    grid-template-columns: var(--faq-index-w) minmax(0, 1fr);
    gap: 34px;
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: calc(var(--header-h) + 24px);
  }

  .page-faq .status-flow {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-lookup-layout {
    grid-template-columns: minmax(300px, 0.82fr) minmax(0, 1.18fr);
    gap: 36px;
    align-items: start;
  }

  .page-faq .faq-entry-layout {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 40px;
    align-items: start;
  }

  .page-faq .board-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-support__panel {
    padding: 44px 40px;
    display: grid;
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: 44px;
    align-items: start;
  }

  .page-faq .support-list {
    margin-top: 0;
  }

  .page-faq .faq-support__cta {
    grid-column: 1;
    margin-top: 0;
  }

  .page-faq .quick-jump {
    right: 28px;
    bottom: 28px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-orb__light,
  .page-faq .lookup__caret,
  .page-faq .faq-item__a {
    animation: none;
  }

  .page-faq .board-card:hover {
    transform: none;
  }
}
<<<END>>>